LAB INFORMATICS
Zylon Commercial Laboratory LIMS
Zylon Commercial Laboratory LIMS is designed for third-party and contract testing organisations that must manage customers, enquiries, samples, test scope, technical execution, report approval, turnaround commitments and service communication as one connected operating process.
Capability model
Built around controlled laboratory work.
Customer & contact context
Maintain organisations, sites, contacts, service history, commercial terms and communication context around laboratory work.
Sample inward & staging
Register received samples, containers, condition, custody, client references, priorities and acceptance checks before execution.
Work orders & test planning
Create executable work from customer scope and allocate methods, instruments, analysts, due dates and laboratory responsibilities.
Observation & test execution
Capture raw observations, calculations, analytical results, quality checks and instrument context in controlled workspaces.
Review, approval & reporting
Support technical review, report approval, revisions, controlled release and customer-facing report distribution.
Portal, TAT & service analytics
Provide sample status, pending work, report access, turnaround visibility, complaint context and management reporting.
Controlled process
From laboratory action to traceable evidence.
State-driven workflows, role-based responsibility and reviewable activity help preserve the context behind scientific and quality decisions.
Receive requirement
Capture customer, sample, service and reporting expectations.
Register & plan
Create samples, work orders, tests and laboratory responsibilities.
Execute
Perform testing and capture controlled analytical evidence.
Review & report
Technically review results and approve customer outputs.
Deliver & manage
Release reports, track service performance and retain the customer history.
Enterprise readiness
Designed to operate as part of the enterprise.
Commercial Laboratory LIMS can connect with CRM, finance, customer portals, ERP, identity, instruments, courier or sample-logistics processes and external reporting systems. Typical exchanges include customer masters, quotations, orders, invoices, sample status and reports.
Governed access
Organisation, site, role and responsibility context can govern access to critical records.
Configurable workflows
Approval paths, states, escalations and exceptions can follow the laboratory operating model.
Integration ready
APIs and controlled interfaces can connect ERP, identity, instruments, portals and surrounding systems.
Validation conscious
Implementation can support requirements, verification, controlled change and validation evidence where applicable.